Thumb Area Transit of Eastern Michigan Selects RouteMatch Software for Demand Response Operations and Tablets for Increased Reporting and Improved Customer Service
Internacional (Marketwired, 05 de Agosto de 2013) Thumb Area Transit, a demand response transit agency performing up to 2,000 trips a day and covering all of Huron County in the thumb area region of eastern Michigan, has selected RouteMatch Software as their ITS (intelligent transportation systems) technology provider. The transit agency transitioned to RouteMatch's scalable technology platform to support growing ridership and operational needs. The agency recently deployed RouteMatch's automated scheduling and dispatching and is using tablets mobile data devices for automated vehicle location. "Our goal is to be as cost effective and customer service oriented as we can be," explains Ken Jimkoski, Director at Thumb Area Transit. "RouteMatch has multiple technology offerings that we plan to take advantage of, such as the ability to be totally paperless. We also are excited about having more in-depth reporting abilities and the use of tablets in our vehicles."
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